Process Management & Controlling

How is logistics embedded in the company organisation and which other areas support logistical tasks? The positioning and definition of logistics tasks seem self-evident but are not always given.

Visualisation and optimisation of logistics processes and their mapping in the IT systems. Also taking into account the increasingly strong connection with supplier and customer systems, portals and marketplaces via EDI.

Data Driven Logistics requires both an IT system as well as an understanding of data and logistics processes. For Business Intelligence (BI) applications on a strategic level up to forecasting and planning bases. We extract the necessary "smart data" from the "big data".

E-commerce fulfilment follows its own set of rules: From IT interfaces, packaging and shipping to returns. This is often a new challenge for both internal e-commerce logistics and external service providers.

Effective controlling starts with understanding the processes. Based on this, we define the relevant key KPIs (key performance indicators) for cost, productivity, time, quality and sustainability. For strategy, monitoring and location comparisons also according to a "balanced scorecard" approach.